CONTACT

Get in touch.

Support

Email support@chimeramind.com. We aim to reply within 2 business days. Include the email address on your order and, for a watch problem, the watch URL and the watch ID.

Invoices, receipts and cancellation

Billing is handled by Polar, our merchant of record. Download invoices and receipts, update payment details or cancel your subscription in the Polar customer portal.

Refunds and privacy

For refunds, see the Refund Policy. For data access or deletion, see the Privacy Policy; the same address handles those requests.